New language service for central provinces

Voice of America
May 13, 2009

The telephone information gate on administrative procedures has just opened a new service in the ethnic Ede language as part of a pilot project being conducted by ActionAid Vietnam (AAV) to give local people more involvement in public administrative reforms. The project will benefit people from the northern mountainous provinces of Lai Chau and Dien Bien, and the central provinces of Ha Tinh and Dak Lak.

Addressing the inauguration ceremony on May 11, the Deputy Chairman of the People’s Committee of Eakar district in Dak Lak, Nguyen Hong Thuan, said he believed that the service will help ethnic Ede people to better understand administrative procedures and address the difficulties they sometimes encouter.

H’rec, a woman from Eadar commune, said that the service will be very useful because many Ede people cannot speak the Kinh language fluently.

The information gate also serves as a source of reference for communal officials when necessary, said the project’s coordinator Ta Van Tuan, who added that AAV may add other languages to the service.

The gate was launched at the end of 2007 to provide information on administrative procedures initially in three ethnic languages: Kinh, H’mong and Thai. Users only need to dial 19001715 to receive detailed instructions about administrative procedures in four languages.

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